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Legal Agreement

Terms of Service

Please read these terms carefully before using Cardiff Global Limited services

Last updated: January 9, 2026

Introduction

Welcome to Cardiff Global Limited ("Company", "we", "our", "us"). These Terms of Service ("Terms") govern your access to and use of our logistics, security, construction, and related services provided across East and Central Africa.

By accessing or using our services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our services.

Acceptance of Terms

By creating an account, placing an order, or engaging with our services, you acknowledge that you have read, understood, and agree to be bound by these Terms. These Terms apply to all users, including but not limited to:

  • Individual clients and corporate entities
  • UN agencies, NGOs, and humanitarian organizations
  • Government bodies and commercial partners
  • Contractors, vendors, and service providers

Services Description

Cardiff Global Limited provides the following professional services:

Logistics & Supply Chain Management
Security Systems & Services
Construction & Engineering
Water Supply & Drilling
Facility Management
Courier Services
ICT & Telecommunication
Cleaning Services

Service availability may vary by location. We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

User Responsibilities

When using our services, you agree to:

  • Provide accurate and complete information in all transactions
  • Maintain the confidentiality of your account credentials
  • Comply with all applicable local, national, and international laws
  • Pay all fees and charges associated with services rendered
  • Cooperate with our security protocols and safety requirements
  • Notify us immediately of any unauthorized use of your account

Prohibited Use

You may not use our services to:

  • Transport illegal goods or contraband materials
  • Engage in fraudulent or deceptive practices
  • Violate export control or sanctions regulations
  • Compromise the safety or security of our personnel or assets
  • Infringe upon intellectual property rights
  • Interfere with or disrupt our systems or networks

Violation of these prohibitions may result in immediate termination of services and legal action.

Intellectual Property

All content, trademarks, service marks, logos, and intellectual property displayed on our platforms are the property of Cardiff Global Limited or our licensors. You may not:

  • Copy, reproduce, or distribute our proprietary materials
  • Use our trademarks without prior written consent
  • Reverse engineer or decompile any software or systems
  • Create derivative works based on our content

Termination

We reserve the right to suspend or terminate your access to our services at any time, with or without cause, and with or without notice. Reasons for termination may include:

  • Violation of these Terms of Service
  • Fraudulent or illegal activity
  • Non-payment of fees or charges
  • Conduct that harms our reputation or business

Upon termination, your right to use our services will immediately cease, and any outstanding balances become due immediately.

Limitation of Liability

To the maximum extent permitted by law, Cardiff Global Limited shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

  • Use or inability to use our services
  • Delays, disruptions, or interruptions in service delivery
  • Third-party actions or force majeure events
  • Loss of profits, data, or business opportunities

Our total liability in any matter arising out of or related to these Terms is limited to the amount paid by you for the specific service giving rise to the liability.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Kenya, without regard to its conflict of law provisions. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Kenya.

For clients in other jurisdictions, supplemental terms may apply based on local regulations and requirements.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to our website. We will notify users of significant changes via:

  • Email notification to registered users
  • Prominent notice on our website
  • In-app notifications where applicable

Your continued use of our services after changes are posted constitutes acceptance of the modified Terms.

Contact Information

If you have questions or concerns about these Terms of Service, please contact us:

Email
info@cglsupport.com
Phone (Kenya)
+254 790 721471
Headquarters
Nairobi, Kenya
Regional Offices
Kenya • South Sudan • Ethiopia • Somalia

Have Questions About Our Terms?

Our team is here to help clarify any aspect of our Terms of Service